Returns & Exchanges

At Almaza Fine Jewelry, we want you to cherish your purchase forever; however, if you are not completely satisfied, we offer a 30-day return policy for all unworn, authentic pieces. Items must be returned in their original packaging with all certification documents included to be eligible for a full refund.

1

Initiate Your Request

Log into your account or use our guest portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.

2

Secure Packaging

Place your jewelry in its original presentation box and include all original diamond certificates, invoices, and protective padding to ensure safe transit.

3

Insured Shipping

Affix the prepaid, insured shipping label provided by our support team to your package and drop it off at any authorized courier location.

4

Quality Inspection & Refund

Once our gemologists verify the condition and authenticity of the piece, your refund will be processed to your original payment method within 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing